Shipment

Welcome to our shipping information page! We are pleased to offer a hassle-free and customer-friendly shipping policy that makes shopping online with us even more enjoyable.

Shipping & Returns

Return Policy (14 Days)

You have the right to return products within 14 days after receiving the goods, without providing any reason.

Return Conditions

  • Return period: 14 days after delivery

  • Condition of items: returns accepted without giving a reason, items may be opened but must be unused

  • Return shipping cost: free

  • Return method: by post

  • Return label: Seller pays for return shipping

  • Exchange: possible for new, unused items

  • Refund processing time: 1 business day after receiving the returned item

How to make a return

  1. Contact us or use the return label included in your package.

  2. Send the item back by post.

  3. Once received, we will process your refund within 1 business day.

Shipping Information

Switzerland

  • Delivery time: 0–4 business days

  • Shipping cost: CHF 8 (0–50 CHF)

  • Free shipping above 50 CHF

European Union

  • Delivery time: 2–6 business days

  • Shipping cost: calculated at checkout

United Kingdom

  • Delivery time: 2–8 business days

  • Customs duties may apply

  • Shipping cost: calculated at checkout

United States

  • Delivery time: 0–11 business days

  • Shipping cost: calculated at checkout